frozen e signature screen

[alfreda_5664]

screen froze in esignature

[kglad]

is this an acrobat issue?

[Meenakshi Negi]

Hi alfreda_5664,

Thank you for reaching out.

If you are using the Acrobat Sign on the web, please try clearing the browser's cache and cookies. You can also use an alternate browser or a New incognito window on Chrome. Check if that helps.

Let us know if you are referring to something else or if the issue still occurs.

Thanks,

Meenakshi

[John T Smith]

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the SIGN forum