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Groups and mail

Community Beginner ,
Jul 17, 2023 Jul 17, 2023

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We have two companies and I have made two groups. I have setup the logos, so they are different. Bothe company have their own email.

Name@company1.com

Name@company2.com

One the mail that the customer receive they see my name and my email address. How do I control which email that is show?

When I use Group 1 then I want the Name@company1.com mail and when I use Group 2 then I want to use Name@company2.com. I hope that you can help

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Advisor ,
Jul 17, 2023 Jul 17, 2023

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I am assuming you are using Sign for Buisness of Enterprise.  Set each profile with the information you want seen.

mariahweyne_1-1689609790731.png

 

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Community Beginner ,
Jul 18, 2023 Jul 18, 2023

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Hi
I can't see where I can setup the two email under "My Profil"?

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Advisor ,
Jul 18, 2023 Jul 18, 2023

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Account Tab

Personal Preferences 

My Profile

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Community Beginner ,
Jul 19, 2023 Jul 19, 2023

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This is not what I am looking for.

I want to have a different email for each group.

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Advisor ,
Jul 19, 2023 Jul 19, 2023

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I hope I understood you now.  You need to have 2 different groups in SIGN, each with ther own logo.

Have you created the groups in Sign?

If you have, you can personalize them under Group Settings

mariahweyne_0-1689799309363.png

If  you need to send a email from Co#1 - use Group 1. The same if you need to send from Co #2.  The sender's needs choose the group when sending the document for signature.

mariahweyne_1-1689799738321.png

Hope this helps.

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