Help with Adobe Sign Microsoft Outlook

[Howard27712376cfh9]

Hello, i keep getting this error when i select "send for signature" in outlook: "ERROR Sorry, an unexpected error occurred. Please restart application or try again later. If the problem persists, contact customer service."

TIA

[Meenakshi Negi]

Hi Howard27712376cfh9,

Thank you for reaching out.

Please ensure that the account is configured in the Outlook. You may try removing the add-in and then re-configuring the account. You may refer to the following help document: https://helpx.adobe.com/sign/integrations/microsoft-outlook-signature-addin.html. 

Let us know if the issue persists.

Thanks,

Meenakshi