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Help with Adobe Sign Microsoft Outlook

New Here ,
Sep 19, 2023 Sep 19, 2023

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Hello, i keep getting this error when i select "send for signature" in outlook: "ERROR Sorry, an unexpected error occurred. Please restart application or try again later. If the problem persists, contact customer service."


TIA

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Adobe Sign forms , How to sign , Login issues

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Adobe Employee ,
Sep 30, 2023 Sep 30, 2023

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Hi Howard27712376cfh9,

 

Thank you for reaching out.

 

Please ensure that the account is configured in the Outlook. You may try removing the add-in and then re-configuring the account. You may refer to the following help document: https://helpx.adobe.com/sign/integrations/microsoft-outlook-signature-addin.html

Let us know if the issue persists.

 

Thanks,

Meenakshi

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