Hi I cannot send a doc as i am getting this message: You are not authorized to send documents for signature. Please contact your account administrator. I have also attempted to change the company address and card details with no success.

[mattk12307049]

Hi I cannot send a doc as i am getting this message: You are not authorized to send documents for signature. Please contact your account administrator. I have also attempted to change the company address and card details with no success.

[Anubha Goel]

Hi mattk12307049,

Please inbox me your email address associated with your eSign account so that I can check at my end.

Regards,

Anubha

[Anubha Goel]

Hi mattk12307049,

I have checked in your account and it has been cancelled.

Please contact at echosign@support.com and seek help.

Regards,

Anubha

[mattk12307049]

I cannot email this address it keeps bouncing back.

[Guest]

Hi

I have same issue.My account is active.