How do I add a participant?

[johnr44651632]

I have 8 people signing the document.  The signers only number to 6.  I used the generic signer for another.  But how do I add 8?

I am going to send it to 7 and then send it out yet again for the last signature.

But it would be nice to have infinite options with the number of signers.

[AnandSri]

Hi Johnr,

As I understand with the description above, you want to add multiple recipients  for signing a document, Is that correct?

Please refer to the steps in the following link: Send an agreement to multiple signers with Adobe Sign

You may also refer to Get multiple signatures on a single document |

Hope this helps.

Regards,

Anand Sri.

[johnr44651632]

No that’s not my question. I use the desktop version and I’m limited to adding 6 signers or participants. I wanted 8 signers. I can’t do that.

[AnandSri]

Hi Johnr,

You may refer to Adobe Sign tutorials | Learn how to use Adobe Sign Link: https://helpx.adobe.com/sign/tutorials.html

If the issue still persists, you may contact the support team on Contact Customer Care Link: https://helpx.adobe.com/contact.html

Regards,

Anand Sri.

[ScottCarter · Accepted solution]

Greetings!

What you are running in to is the system defined limitation for the level of service you have subscribed to (details here: Transaction Limits)

Because this is a service level limitation, I do not believe that Support will be able to adjust this value for you.

Signing up for a Trial account can give you temporary relief from the limit, as trial accounts are patterned after a higher level of service.

However if this is an enduring pattern to how your transactions need to be configured, you ultimately will need to sign-up for at least an Individual level of service that provides for 10 signers per transaction.