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How to delete a template that is older than 45 days

New Here ,
Oct 12, 2017 Oct 12, 2017

I can't delete old templates in my account.

I get this message: "Due to the size of your account, only agreements from the last 45 days were loaded."

How do I delete these?

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Adobe Employee ,
Oct 12, 2017 Oct 12, 2017

search for the word 'library' that should bring up all library templates, though you may need to contact support to enable searching on the server directly.

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New Here ,
Oct 12, 2017 Oct 12, 2017

I've tried to contact support here:

Contact Customer Care

Wow they are terrible.

They said I can only fix this through support forums

I cannot delete through your recommended method.

I need to delete these template files, or just cancel my service.

This shouldn't be that hard

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Adobe Employee ,
Oct 12, 2017 Oct 12, 2017
LATEST

log back in and try searching again, it should pop up your old templates which you can select and then delete.

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