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How to find about bounced back requests?

New Here ,
Apr 21, 2023 Apr 21, 2023

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When using Mega Sign/Bulk Sign, is there a way to find out if an email address rejects/bounces back an Adobe Sign request? 

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Manage documents , Send documents

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Adobe Employee ,
Apr 21, 2023 Apr 21, 2023

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Hi Maria Luisa29523717r37e,

 

Thank you for reaching out.

 

If the email address bounces back, you get a notification on the email account linked with the Acrobat Sign.

Ensure that you have enabled the notification for bounced emails on your account. Check the screenshot for reference:

Sign notification.PNG

 

Let us know if you need any help.

 

Thanks,

Meenakshi

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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