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how to uncheck the password protect option when the option box is grey'd out

New Here ,
Mar 25, 2022 Mar 25, 2022

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Starting this morning, 3/25/22, the password protect box is checked, and the options box is grey'd out so i cant uncheck the box.  Password protection of the file is not required for our use, and in fact is a huge problem for us.   I have searched thruought my profile to see if there is a setting to change, but i can not find it.  How can i get the Options Box to be accessable so that this password protect option can be turned off?  thanks for your help in advance...

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Configure accounts , How to sign , Manage security and compliance , Send documents , User interface issues

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