I can not create Webhook with port other than 443

[germang21684412]

Cuando intento registrar un webhook que utiliza un puerto diferente al 443 obtengo el siguiente mensaje "La dirección URL proporcionada no es una dirección URL de webhook válida.".  ¿Como debo configurar la url para que trabaje correctamente?. Si utilizo el puerto 443 trabaja correctamente.

[Translated from google]

When I try to register a webhook that uses a port other than 443 I get the following message: "The provided URL is not a valid webhook URL." How should I configure the url so that it works correctly? If I use port 443 it works correctly.

Muchas Gracias

[Meenakshi Negi]

Hi Germang,

I have checked that you are using the Developer account of Adobe Sign.

In this case, you will need to check with the pre-sales team. They will be able to provide the information on this and pre-sales technical assistance to you.

Please refer to this help document Adobe Sign plans for individuals and businesses | Adobe Document Cloud to get in contact with them.

Let us know if you need any help.

Regards,

Meenakshi

[germang21684412]

En realidad el webhook se está intentando crear desde la cuenta [details removed by the moderator] que tiene acceso a Adobe Sign Enterprise, pero el resultado es el mismo "La dirección URL proporcionada no es una dirección URL de webhook válida.". Sin importar que la cuenta sea de desarrollador o Enterprise, no he podido registrar un webhook en un puerto diferente que el por defecto 443.

[Translated from google]

Actually the webhook is trying to create from the account [details removed by the moderator] that has access to Adobe Sign Enterprise, but the result is the same "The URL provided is not a valid webhook URL.". Regardless of whether the account is developer or Enterprise, I could not register a webhook on a different port than the default 443.

[Meenakshi Negi · Accepted solution]

Thank you for providing the details.

This is something that can be best answered by the Adobe Sign team.

I would request you to contact the Adobe Sign support team.

For the subscribed account, find below the steps to contact support:

• Login to your Adobe Sign account directly via Sign In — e-signature and e-sign Software Solution — Adobe Sign

• Once logged in, check the upper right corner of the page and click the question mark icon.

• It will re-direct you to the page where you get the option to create the support case or to start a chat with the team.

• If you've never logged in this way, use the forgot password option on the login link to set your password.

Hope that helps.

Let us know if you need any other help.

Regards,

Meenakshi