I have subscribed to esign but unable to log in. I get the message: "Invalid email or password, or your account may be locked." I have reset the password but no luck

Report · Sep 13, 2015

I have subscribed to esign but unable to log in. I get the message: "Invalid email or password, or your account may be locked." I have reset the password but no luck. This is a new subscription.

Report · Sep 13, 2015

Hi poonacham11847043,

I have checked your account details and i would like to inform you that you need to verify your account first before you can start using the service.

Please check your mailbox for the verification e-mail.

Regards,

Rahul

Report · Sep 13, 2015

I have tried to activate and sign in. Unable to sign in.

Thanks for your response.

Poonacha

On Sun, Sep 13, 2015 at 5:59 AM, RahulTyagi4you <forums_noreply@adobe.com>