i keep gettin a message for a 9 digit NPI, but it is already there

[Ellen29372879c3fa]

i keep getting a message for a 9 digit NPI #, but iy is already there. 

[Meenakshi Negi]

Hi Ellen29372879c3fa,

Thank you for reaching out.

Could you please share more information about the issue you are experiencing?

Share the screenshot of the message you receive, and let us know your complete workflow.

It would be helpful if you could share the short recording for a better understanding.

Thanks,

Meenakshi