I need to change my email, how to do it?

[adrianad23]

I created my account with my personal email, but I wanted to do it with my business one (I was in free trial with the business one). Thank you!

[Anubha Goel]

Hi Adriana Delgado,

You can login to your account, go to 'My Profile > Personal Preferences' and update your email address.

Then, sign out and sign in again to see the desired changes.

Regards,

Anubha

[edwardc14632633]

This doesn't work for me. Exact same problem. I can go to: 'My Profile > Personal Preferences' and see my old email, which is not my Adobe main email anymore, but you click on 'edit' and changing the email is not an option. Many thanks.

[adrianad23]

I did it but I can not enter to my account because I had a trial account with my business email. Anytime that I try to enter with this business email it goes to trial account.

Thanks for any advice

[Rijul Raj Khurana]

Hello Adriana,

Can you inbox me you both your current and new email address to be used so that I can further check?

Regards,

-Rijul