• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

INVALID_FILE_INFO error when create an agreement with template

New Here ,
Jun 07, 2024 Jun 07, 2024

Copy link to clipboard

Copied

Hello,

I'm new in Acrobat Sign, and i'd like to send agreements by API, using existing template (libraryDocument). But i still get INVALID_FILE_INFO error while the template is quite present on my account, puplished to api group, and I get the libraryDocumentId by endpoint /api/rest/v6/libraryDocuments;

Do you know if there are any conditions to use this functionality ?

 

Note that creating agreement with transient document works fine from my postman collection.

 

Thank you for your help.

 

TOPICS
Send documents

Views

89

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jul 01, 2024 Jul 01, 2024

Hi Hanh37806668csx8,

 

Thank you for reaching out.

 

We have checked that you are using the Adobe Sign Enterprise plan. If you have an integration-related question, the experts can best answer it. Please contact our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help document: https://adobe.ly/4cpXHza.

Refer to the following help document for more information on Acrobat Sign Integration: https://adobe.ly/4eWiNXQ.

 

Thanks,

Me

...

Votes

Translate

Translate
Adobe Employee ,
Jul 01, 2024 Jul 01, 2024

Copy link to clipboard

Copied

LATEST

Hi Hanh37806668csx8,

 

Thank you for reaching out.

 

We have checked that you are using the Adobe Sign Enterprise plan. If you have an integration-related question, the experts can best answer it. Please contact our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help document: https://adobe.ly/4cpXHza.

Refer to the following help document for more information on Acrobat Sign Integration: https://adobe.ly/4eWiNXQ.

 

Thanks,

Meenakshi

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines