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invalid_request on oauth

New Here ,
Nov 01, 2023 Nov 01, 2023

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Started a developer account to create an integration with the Sign API but whenever I try to get the oauth token I get the error "Access cannot be authorized because the client configuration is invalid: invalid_request"

 

I've triple checked all the URL parameters and they are correct, but I still get the error.

 

Is there a support line that I can contact about this or a new solution for this issue?

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How to sign

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Adobe Employee ,
Dec 04, 2023 Dec 04, 2023

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Hi André33316187hzn0,

 

Thank you for reaching out.

 

We have checked your account with the email address used to sign in to the community. You have a free developer account for Adobe Sign.

Please try updating the URL for authentication to https: //secure.eu2.echosign.com/public/oauth? in the URL. Check if that helps.

 

If that doesn't resolve the issue, I would recommend you contact the Pre-Sales team. They will be able to provide pre-sales technical assistance to you. Please refer to the following link to contact them: https://acrobat.adobe.com/us/en/sign/pricing/plans.html. You may use the Contact Us button for Adobe Sign Solutions under the team tab.

 

Let us know if that helps.

 

Regards,

Meenakshi

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