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iPhone cannot fill form because “Submit” menu obstructs the form.

New Here ,
Aug 03, 2023 Aug 03, 2023

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I just created a web form on my computer. I am now testing the form. On iPhone, I cannot fill out the form because the "Submit" menu pops up in front of the form and covers the top half of the form. If I click Cancel, the "Submit" menu closes and I can see the whole form. Then, when I tap on a form field to begin filling it out, the "Submit" menu immediately reappears. While the "Submit" menu is open, I can fill out the lower half of the form, but cannot view or access the upper form because it is obstructed by the "Submit" menu. I sent it to my colleague and she has the same issue on her older model iPhone. We are a nonprofit school. We need to be able to send this out to our adult students and have no issues like this. Is there a way to turn off the pop-up "Submit" menu? Or is there any other work around?

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Adobe Employee ,
Aug 13, 2023 Aug 13, 2023

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Hi tryonartsandcrafts,

 

Thank you for reaching out.

 

If you find the document genuine, please click submit and then fill in the document. If you do not get the option to fill out the form after that, share the screen recording of what happens.

Share the Acrobat Sign application and OS version on the device.

Let us know how it goes.

 

Thank,

Meenakshi

 

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