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Issues with ESign manager 3.3.0 on iPhone 6plus

New Here ,
Feb 24, 2016 Feb 24, 2016

I'm having trouble with the updated version of E-Sign, I'm getting a message that says "unable to complete request. Per-recipient authentication is disabled for this account or tier." It was working fine before the update. When I create an in-person signing on my iPad (with the older version) it carries over to the iPhone but I can't create a new one on the iPhone.

IMG_6223.png

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New Here ,
Feb 25, 2016 Feb 25, 2016

I Have the same problem with my Ipad and last release 3.3.0

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New Here ,
Mar 01, 2016 Mar 01, 2016

‌I have the same problem with the latest release of esign manager on my iPad Pro as well as with the iPhone 6.

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Adobe Employee ,
Mar 02, 2016 Mar 02, 2016

Our eSign 3.3.1 patch is posted in App Store, please download the new build, so you can continue to our eSign App in your device.

Thanks for your patient.

Adobe Mobile eSign iOS team,

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New Here ,
Mar 03, 2016 Mar 03, 2016
LATEST

Thank you, now it works.

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