Logging into account- Adobe ID

[LisaRee]

After re-setting 3x I can't log into this account. There are two ways to login on this page: https://secure.echosign.com/public/login

Using either, it doesn't work. BUT One gives me a message that I am "locked out". So this may be a clue?

There are also two password resetting methods, with resetting links from two different Adobe email accounts, just FYI

Since there is no support email, can someone minimally get me in there so I can get my copies of my docs?

Thank you!

[Jat ATS]

Hi,

Please log a ticket with support, https://www.echosign.adobe.com/en/support.html

Please include the email address linked to your Echosign account.

[Rijul Raj Khurana]

Hello ,

As mentioned, you encountered the message as "Locked out" while logging into EchoSign, I would recommend you to reset your password by clicking "I forgot my password" and entering your email address to receive password reset email.

Here is the link:

https://secure.echosign.com/public/login

Let us know if you need further help!

Regards,

-Rijul