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Login issues - Account deactivated

New Here ,
Dec 08, 2021 Dec 08, 2021

Hi Guys,

 

I have received this message when trying to login.

 

"Your account has been deactivated. Please contact your support staff."

 

I could not contact support without logging in. 

 

Any help is appreciated.

 

Thanks,

Ezhil

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New Here ,
Feb 03, 2022 Feb 03, 2022
LATEST

Same. I had our IT department contact Adobe. Apparently it's an accounting issue? They don't automatically bill us for renewal, instead they just turn off the service. I'm not sure if that's the case because I'm still deactivated even though our account is up-to-date. Also, Adobe isn't available unless it's over chat and you want to buy something.

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