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Merge mapping says successful but nothing shows up

New Here ,
Aug 07, 2021 Aug 07, 2021

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Hi,

 

I run the merge mapping and it's not generating any errors, but when I open the document, all of the fields are gone and nothing is populated . Please help.

 

take care

TOPICS
Adobe Sign forms , Configure accounts , Send documents , SharePoint and Salesforce integration

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Adobe Employee ,
Aug 09, 2021 Aug 09, 2021

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Hello!

 

Thank you for reaching out.

 

As you have mentioned above, you run the merge mapping. Could you please confirm steps you do?

We have checked your account and see that you are subscribed to Creative Cloud All Apps that includes the Adobe Sign individual plan. The merge mapping feature is not includes with this plan.

It would be helpful if you can share more details on what exactly you are trying. 

 

Thanks,

Meenakshi

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