Microsoft Teams add-on not working

[Ryota Kato]

I try to setup Adobe Sign Add-on on Microsoft Teams.

I logged on but a response indicates 'Request Entity Too Large'.

I already try to delete Microsoft edge(Chromium ver) Cookies and caches.

But, not resolved.

[Ryota Kato]

Deleting Microsoft Teams caches, not resolved.

[defaultz97ucivgjoik]

I assume you haven't found a solution for this? We're also experiencing the same error and can't use this integration.

[Meenakshi Negi]

Hello,

Thank you for reaching out.

As you are trying to use the Adobe Sign integration, would like to inform you that the integration feature is only available with the Adobe Sign enterprise plan.

We have checked your account and your subscription includes the Adobe Sign individual plan.

Hope the information helps.

Let us know if you have any questions.

Thanks,

Meenakshi

[Meenakshi Negi · Accepted solution]

Hi Ryota,

Thank you for reaching out and sorry for the delay in response.

We have checked that you were using the Adobe Sign Enterprise trial service. The trial service includes all features of the enterprise plan except integration. The integration feature is not available with the trial account.

As you wish to test the integration feature, please register for the Developer edition of Adobe Sign. In order to activate the integration in the account, please get in touch with the pre-sales team. They will help you in enabling the integration feature and will assist with the pre-technical issues with the account. You may get in touch with the pre-sales team via the 'Contact us" option provided for Adobe Sign business and enterprise under Multi-User on the following page: https://acrobat.adobe.com/us/en/sign/pricing/plans.html

Thanks,

Meenakshi

[Ryota Kato]

Dear @Meenakshi Negi,

Thank you for your reply.

I understood trial service is not including integaration futures.

I want the error message to be easy to understand.....

We already finished evaluating e-signature services.

If I need to register a developer edition, I will contact pre-sales team.

Thank you.