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Multiple Signers: Downstream signer cannot see previous signatures

New Here ,
Jan 31, 2024 Jan 31, 2024

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We're experiencing an issue where there are 8 signers in a workflow.  Person #5 doesn't see the signatures of People #1 through #4.  Therefore, they don't want to sign off.  Does anyone know why a signer would not be able to view the fields completed by preious signers?

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Adobe Sign forms , User interface issues

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Adobe Employee ,
Mar 24, 2024 Mar 24, 2024

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Its possible that Limited Document Visibility was enforced. 

 

https://helpx.adobe.com/sign/config/global/limited-document-visibility.html 

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New Here ,
Mar 25, 2024 Mar 25, 2024

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Thank you, I will see if this is the issue.

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