Multiple Signers Feature is Not Working

[Wholehearted Business]

I've been using Adobe Sign for years and have been trying to figure out why the multiple signatures feature is not working.  I've followed the instructions for how to add multiple signers on the is Adobe Help Page >> Send an agreement to multiple signers with Adobe Sign

But the is step does not happen >>

1. Choose the next signer from the Select Participant pop-up menu at the upper-right corner of the page.

The Pop-up never happens and I don't see any way to add the second signer or my own signature box.

What's more frustrating is that it took me 10 minutes to find my way to this forum.

Please help.

[Adorobat · Accepted solution]

Hi Amandaw,

Try adding signature field on the pdf > double-click on the field. Under "Assigned to" > click on the down arrow to select the email address and check if that works. You may refer to this link for more info: Assign form fields to recipients

Let us know if you need any further help.

Shivam