Need to share document template

Report · May 13, 2021

Hi, We're on an Adobe for Teams plan. I've created a document template in Adobe Sign that I would like to share with a teammate. All of the support documentation says I should be able to share by editing permissions in the template properties. However the only field that shows up in template properties is "template name". Why don't I see the option to share option?

Thanks,

KO

Report · Jun 23, 2021

Is there an answer to this questions yet? I am experiencing the same problem. Last week I had the option to share templates with the organisation, but nobody else could see them. Then this week, even that option has dissapeared. I have spent over 7 hours on chat and phone trying to get this resolved, but the customer support on this issue is atrocious. I kept getting passed around until one of them hangs up or disconnects me. So frustrating. I have a company team subscription, I just want to be able to create an adobe sign template and share it with my colleagues for them to send to clients. Any help on this would be appreciated.