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New email instead of old email

New Here ,
Dec 12, 2020 Dec 12, 2020

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I have recently switched emails but when I send out signature request it shows old email

 

Thanks

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LEGEND ,
Dec 12, 2020 Dec 12, 2020

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And what does this have to do with any Adobe program?

 

Please state the Adobe program you are having problems with

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New Here ,
Dec 14, 2020 Dec 14, 2020

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I am having the same issue as well. I changed the email associated with myAdobe account from my personal one to me business email. The changes have been saved and the login now reflects the new email. But when I send docs to be e-signed it still send from my personal email addrrss.

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LEGEND ,
Dec 12, 2020 Dec 12, 2020

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Your post was moved over from the "Using the Community" forum, which is for getting help using this forum system, to a better forum.


I hope this helps. Best of luck to you.

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Community Expert ,
Dec 13, 2020 Dec 13, 2020

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Moving to Adobe Sign.

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jan 21, 2021 Jan 21, 2021

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Did you ever get a resolution to the email problem?

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New Here ,
Jan 22, 2021 Jan 22, 2021

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I have the same problem

 

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