New Sign breaks field assignment in existing templates

[TimAck]

 Long-time user of Sign. Got the notice it's coming, whether we want it or not (and whether it's remotely ready, evidently.) So I tried it out. 

 Documents have, typically, just two signers: me as sender and the recipient. Template docs have assigned fields with assigned fillers/signers/initialers -- either me or the recipient. 
 New Sign breaks the existing templates: now I, as sender, am assigned to initial the various places that the recipient was to do. This is on all of the template documents used, except for the first one selected. Or it might just be that the actual "signature" block on the template that normally is first is not affected, it's hard to pin down.

 Truly a bad way to serve your long-time clients, by breaking the way the entire system is set up. 

[Meenakshi Negi]

Hi TimAck,

Thank you for reaching out.

We are sorry, but we do not understand the issue clearly. If you can provide an example of how it used to be and what has changed now, it will help us understand the problem. Once we have the information, we can check this behavior with the team. 

We will wait for your response. 

Thanks,

Meenakshi

[TimAck]

Please see the attached files. The 01/02 files show the two templates and assignment of signers. Those templates are the documents shown in the images labeled 04/05 (they appear both in Sign and "SignNew"). The 03 files show the attached files in both Sign and "SignNew".

When you look at the 05 file for Sign, it properly assigns the initials on the top of Exhibit A to TEST2, the person to whom I am sending the agreement. When you look at the 05 file for SignNew, it assigns those initials to me instead. 

[TimAck]

Is there any update on this? 

Thank you.