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NEW VERSION OF ADOBE SIGN IS TERRIBLE AND UNUSABLE

Explorer ,
Oct 02, 2018 Oct 02, 2018

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Where is the option to send or manage documents?  Where are my archived documents and ability to send reminders?   How do we access the old version????

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Adobe Employee , Oct 04, 2018 Oct 04, 2018

To our valued Adobe Acrobat, PDF Pack and Adobe Sign customers,

We understand the frustration you're experiencing due to the change in the Adobe Sign & Send for Signature interface - specifically the loss of the Adobe Sign dashboard and the manage page. Change is never easy, especially an unexpected one, but we feel its important to explain why we made such a change.

Our vision for Adobe Document Cloud, which includes Acrobat, our PDF services, and Adobe Sign, is to have a fully integrated locat

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Adobe Employee ,
Oct 03, 2018 Oct 03, 2018

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Hi Brianb,

We are sorry for all the inconvenience caused.

Please refer the following link to get further details on how to manage and track your documents in the Document Cloud web application: Send documents for signature online.

The "Reminder" option is now available.

You can click on the checkbox on the left-hand side of the document on the file list, which should show you a list of actions you can take on the document.

Click on the "Reminder" action to view your existing reminders, delete your reminder, or add another reminder.

Thank you for your feedback.

Regards,

Meenakshi

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Adobe Employee ,
Oct 04, 2018 Oct 04, 2018

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To our valued Adobe Acrobat, PDF Pack and Adobe Sign customers,

We understand the frustration you're experiencing due to the change in the Adobe Sign & Send for Signature interface - specifically the loss of the Adobe Sign dashboard and the manage page. Change is never easy, especially an unexpected one, but we feel its important to explain why we made such a change.

Our vision for Adobe Document Cloud, which includes Acrobat, our PDF services, and Adobe Sign, is to have a fully integrated location for your document and e-signature processes. We want our customers to have a seamless experience to create, collaborate and share documents - whether its to gather comments, or to have someone e-sign a document, and this meant creating a new online hub for  Document Cloud, where all your document-related activities can be managed.

Our initial launch of the all-new Document Cloud provides the functionality you've come to depend on from Adobe Sign, but thanks to your feedback, we realize that there is still room for improvement in the experience, which will be coming soon.

While we make improvements, we're bringing back access to the Adobe Sign manage page so you can easily work with existing agreement and Adobe Sign workflows in the way you're familiar with. Access to the previous manage page will be available early next week and you can toggle it on/off via the SHARED For Signature page. In the meantime, please refer to the following HelpX article that describes the new interface and how you can accomplish the same tasks you have done prior to the change: What's Changed with Adobe Sign

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New Here ,
Oct 11, 2021 Oct 11, 2021

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I cannot access the HelpX article or the What's Changed with Adobe Sign page. too bad Adobe had to mess with something that really worked well. Fixing soemthing that was definitely not broken. Nice job.

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Adobe Employee ,
Oct 08, 2018 Oct 08, 2018

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Hi All.

Our initial launch of the all-new Doc Cloud provides the functionality you've come to depend on, but thanks to your feedback, we realize that there is still room for improvement with the Sign experience. The requested changes are back.

For detailed information, please refer to updated Adobe article What’s changed with Adobe Sign

Thanks for your time and patience thus far.

Regards,

Anand Sri.

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