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No option to turn Workflows on

Community Beginner ,
Nov 20, 2024 Nov 20, 2024

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Just purchased an Adobe Sign Solutions for small business sub to specifically use the workflows feature. I went into Global Settings to turn the feature on, but there is no checkbox to tick. Tried to have online conversation with Adobe yesterday but the chat disconnected for some reason. Thought I'd try here next, as you guys are awesome 🙂

I left my account overnight to see if it "updated" in some way, but still no checkbox to tick. This tool is useless to me without the workflows option.

TOPICS
Configure accounts , Product information , User interface issues , Workflow designer

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correct answers 1 Correct answer

Guide , Nov 20, 2024 Nov 20, 2024

Unfortunately, you acquired the wrong product.  Acrobat Sign for Business does not have workflow capabilities. See the attached comparison

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Guide ,
Nov 20, 2024 Nov 20, 2024

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Unfortunately, you acquired the wrong product.  Acrobat Sign for Business does not have workflow capabilities. See the attached comparison

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Community Beginner ,
Nov 20, 2024 Nov 20, 2024

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Thank you - yes, wrong product. 

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