No push notification in Adobe Acrobat Sign mobile app on both iOS and Android

[Archie32729606fnye]

Cannot configure push notification of Adobe Acrobat Sign mobile app on Android.

Has push notification of Adobe Acrobat Sign mobile app on iOS but not working.

[Meenakshi Negi]

Hi Archie32729606fnye,

Thank you for reaching out, and sorry about the delay in response.

If the issue still occurs, please let us know if you are referring to the application's notification on the device. Share a screenshot of the notification settings set for the application on the device.

Share the Acrobat Sign and OS version number on the iOS device. 

Thanks,

Meenakshi