Does anyone encounter the problem of not having a zipped folder in the file you send out the doc for signature? I always sent document out from my Drop Box document foltders to send out document (like contract or service agreement) to clinet to sign. It used to have zipped file with extension states in progress appears in the folder where i send out the agreement. once the client sign back the doc, the zipped folder changed to completed. But since last Friday, it doesn't seem to have this zipped folder appear anymore. Will anyone have the same issue and know how to fix it here? Thank you in advance.
PS: I have attached a screen shot with the previous sent and recent sent and hope to make issue clearer.
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