/t5/adobe-acrobat-sign-discussions/not-receiving-signatures/td-p/7186739Jun 05, 2015
Jun 05, 2015
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New to EchoSign and people say they've signed and clicked 'submit' but nothing is coming back to me and there are no signed docs in the Cloud. Any thoughts?
/t5/adobe-acrobat-sign-discussions/not-receiving-signatures/m-p/7186740#M1304Jun 05, 2015
Jun 05, 2015
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Hello Elizabeth43492115,
Can you ask the signer to use a different browser and again esign documents. If they issue still persists, open a ticket with support and provide the document details in it:
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