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Package of distinctly-named documents all renamed once signed.

New Here ,
Jun 09, 2021 Jun 09, 2021

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I've seen this posted a few different ways. And the work-around mentioned under 'Separate documents renamed on signature' no longer exists, as far as I can tell.

 

Are there any plans to address this issue in one of any upcoming releases?

 

The issue is when a set of docs is sent out for signing like this:

 

defaultwpax87vdxxtl_0-1623261378929.jpeg

 

 

…they come back with their original file names changed to ‘[name of the 1st document](part n).PDF’:

 

defaultwpax87vdxxtl_1-1623261378934.jpeg

 

 

This is not good.  We need the docs to retain their original names!

 

I'm sure this is a showstopper for many enterprises.

 

Is there any way around this that I'm just missing?

 

Please advise.

TOPICS
Configure accounts , Manage documents , Send documents

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New Here ,
Feb 08, 2022 Feb 08, 2022

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This is ridiculous. In my company we have to sign several documents each morning, and we have to rename each of them after signing!!! It's so time consuming. I don't understand how the people that crated this program thought this was a good idea. 

Does anyone know if there is any way around this??

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New Here ,
Feb 08, 2022 Feb 08, 2022

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Yes - this is a problem for us too. Need a solution asap as this is inefficient.

 

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