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Page Limit Reached for a 1 Page Document

Community Beginner ,
Jul 11, 2024 Jul 11, 2024

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I'm trying to test out the Adobe Acrobat Sign feature and I'm receiving the following message:

 

Title: Exceeded page limit
This document cannot be sent out for e-signatures because it exceeds the page limit for your license.

 

The word document I tried testing out is a one page word document with the word "Test" in it (attached). From the suggestion of other users in the Adobe Community, I have printed the word document using both the Microsoft Print to PDF and Adobe PDF. I would then proceed to request an e-signature from myself. When Adobe asks me to Specify Where To Sign, I run into the above message. My IT department has notified me that I have the Acrobat Sign for Enterprise (VIP) so I should be within the limits from the linked article .

 

I'm at a loss of what else I can do and have tried to search through the community for answers but none are available from what I can see.

TOPICS
Adobe Sign forms , How to sign , Self sign

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correct answers 1 Correct answer

Community Beginner , Oct 10, 2024 Oct 10, 2024

The answer was to complete it through the browser rather than Adobe program. This was suggested by customer service which we've successfully followed through with. 

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New Here ,
Oct 10, 2024 Oct 10, 2024

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I'm in the same boat - did you get any answers to this problem? (2 page document with one signature already on the page, but it says exceeds page limit)

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Community Beginner ,
Oct 10, 2024 Oct 10, 2024

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The answer was to complete it through the browser rather than Adobe program. This was suggested by customer service which we've successfully followed through with. 

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New Here ,
Jan 12, 2025 Jan 12, 2025

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I have the same problem and I am doing it through my browser like I've done over 100 times before.  I've never seen this message.

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