PDF files & Firefox

[BobM2636]

All my pdf files which are email attachments are opening in firefox.  Why won't they open in Adobe?

[Jat ATS]

Hi,

Please clarify what you mean by Adobe? How is this linked to Echosign?

Thanks,

Jat

[BobM2636]

I wasn't sure which Adobe product to use in the question I have Reader X, Adobe Photoshop, Adobe Extend Script.  Not sure which product it downloads to, its just a pdf file.

[Jat ATS]

Hi,

You need to contact Adobe Reader support.

Thanks

[Rijul Raj Khurana · Accepted solution]

Hi Bob,

It seems that you are opening the attached PDF in Firefox using built in Fire fox Plugin.

If you want to use Adobe Reader Plug in, you can go through the following steps:

To change from using the built-in PDF viewer to your PDF reader plugin:

1. Click the menu button and choose Options
2. Select the Applications panel.
3. Find Portable Document Format (PDF) in the list and click on it to select it.
4. Click on the drop-down arrow in the Action column for the above entry and select UsePDF reader name (in Firefox).

Attached is the link for more help:

View PDF files in Firefox without downloading them | Firefox Help

Regards,

-Rijul