Phone Support for Adobe Sign?

[karenp19597483]

Is there no phone support for Adobe Sign? I'm not seeing or hearing options for it...am I missing something?

[mr_f40153500]

It's really not seriously to not provide phone support for product with $15 payments per month. I cannot find even chat or email support....  I have a problem with sending and cannot solve with no support.

[MichaelKazlow]

What problem are you having? Perhaps we can help.

[Adorobat · Accepted solution]

Hi,

Please follow below mention steps to contact support:

1- Login to your Adobe Sign account directly via Sign In — e-signature and e-sign Software Solution — Adobe Sign

2- Once logged in, check the upper right corner of the page and click the question mark icon.

3- It will re-direct you to the page where you get an option to contact support via phone or chat.

*Note: Technical support is reserved for Customers who have an active Adobe Sign Subscription

Thank You,

Shivam

[karenp19597483]

I have an Adobe Sign subscription, and currently that question mark icon takes me to a sign in page, then loops me back to my dashboard page -- endless loop. Very frustrating experience.

I've had numerous problems... but right now this issue of how to actually contact support persists.

[Adorobat]

Hi Karenp,

I have sent you a private message, please check the inbox for the same.

Thank You,

Shivam

[DJCunion]

I am having the same looping problem and am not able to get to a page that allows me to phone or chat with a live support person. Why is this so difficult?