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[Kyle220337572s66]

Receiving this error for one of our employees in the Adobe VIP Program.   We purchase 3 adobe sign licenses and this particular user has been assigned a license by me.

Tried signing in through various Adobe locations, continue to get this error message and can't get past it.

I've also tried removing the user and re-adding them but with no luck.

[mariahweyne]

Ask the user to verify his/her adobe account. See attached,