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Power Automate Adobe Acrobat Sign Connection Stopped Working

New Here ,
Mar 28, 2024 Mar 28, 2024

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Since yesterday (3/27/2024), I have not been able to create any new adobe sign connector. When I click create connection, and then Connect as Acrobat Sign User, usually it takes me to a page where I can enter my credentials, but now it just shows an error page "Unable to authorize access because the client configuration is invalid: invalid_request" BEFORE I could even enter any credentials.

I tried to sign in as the group admin, and it still does not work. 

 

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Login issues

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New Here ,
Mar 28, 2024 Mar 28, 2024

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When I try to sign in as the group admin, it takes me to the sign in page fine, after I log in, it still shows an error: OAuth2 Authojrization Flow failed for service Oauth2 Generic Provider (no query overriders). OAuth 2 sign in 'OAuth2LoginStrategyCore' failed to exchange code for access token...."
Note that it is power automate connector, there is not place for me to edit the redirect URL or change the client ID or any credentials. 

 

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Adobe Employee ,
Apr 01, 2024 Apr 01, 2024

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Hi 32962074qng7,

 

Thank you for reaching out.

 

We have checked that you are using the Adobe Sign Enterprise plan. If you have an integration-related question, the experts can best answer it. Please contact our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help document: https://helpx.adobe.com/sign/using/adobesign-support-resources.html.

Refer to the following help document for more information on Acrobat Sign Integration: https://helpx.adobe.com/sign/integrations/home.html.

 

Thanks,

Meenakshi

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