Private message before main message?

[HRD388797751ylr]

Is there a way to display a recipient private message at the top of the AdobeSign email (before the main email message)?

Currently, it appears that a private message to a recipient is displayed after (aka under) the main email message. 

Thanks!

[Meenakshi Negi · Accepted solution]

Hi HRD388797751ylr,

Thank you for reaching out.

It is not possible to change the message's sequence. However, if you wish, remove the main email message on the Send page so that only the Private message will appear on the recipient's side. You may also add the main message at the end of the main message. Check if this workaround works for you.

Refer to the information in the following help document: https://adobe.ly/3MgDosR.

Let us know how it goes.

Thanks,

Meenakshi

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.