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Private message (privateMessage) is not shown for all the signers in create agreement API call

Community Beginner ,
Oct 25, 2017 Oct 25, 2017

In the create agreement with password security I am using the privateMessage option to share the password information to the user, only one user is getting the privateMessage in their email, below is the request. please help.

{

  "documentCreationInfo": {

    "fileInfos": [

      {

        "transientDocumentId": "3AAABLblqZhCjyQWk8uKLzwlmidSTi7eHcY252ScsqW1a_UbUTtpwB908t2uzo0Cd7_-vNzvnAwNPLeq9rdfQez5EiOi0uLUWVWpJMRKvmfufTM78uPhQ8tncdsFqWuj-9Wzh_ficbeDTr-sXC1ng_dy5kgi-Prlp4uyPTAoe2-RElBWjD3S7fEdMAzV_J3njoC_t_WWFo1IygWBYijXv-144oia_24gbQntYxUEcD_6mOtDbBn3k9VkKiykM9WOx871xptNmDh01kqZFzlXspy92TCvmLt0I2_pseCftSgMsaAY2bVJ0-6I-burZAXkFLn8w3z-ldDw6q8airQX3oxWE6bKE5oAs"

      }

    ],

    "locale": "en_US",

    "name": "eSignPasswordAgreement",

    "recipientSetInfos": [

      {

        "privateMessage": "Partha123 is the password to open the document",

        "recipientSetMemberInfos": [

          {

            "email": "gps.mca@gmail.com"

          }

        ],

        "recipientSetRole": "SIGNER",

        "securityOptions": [

          {

            "authenticationMethod": "PASSWORD",

            "password": "Partha123"

          }

        ]

      },

      {

        "privateMessage": "Satya123 is the password to open the document",

        "recipientSetMemberInfos": [

          {

            "email": "Satya.Prakash@gmail.com"

          }

        ],

        "recipientSetRole": "SIGNER",

        "securityOptions": [

          {

            "authenticationMethod": "PASSWORD",

            "password": "Satya123"

          }

        ]

      }

    ],

    "signatureFlow": "SENDER_SIGNATURE_NOT_REQUIRED",

    "signatureType": "ESIGN"

  }

}

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Adobe Employee ,
Oct 26, 2017 Oct 26, 2017

i assume the email above are fake. Can you check if one of the signers is also the sender? As it makes no sense to send yourself a private message.

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Community Beginner ,
Oct 26, 2017 Oct 26, 2017
LATEST

Thanks for the response,

yes the emails are fake

yes one of them is sender

I understand that it makes no sense in practical, I just used this for testing the API and this should not have impact on the response.

in the actual request with valid emails, both the signers got the email, but only one of the signer got the private message as part of the eamil.

Please let me know if you need the actual emails.

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