• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Problem with Belgium Sell Phones recieving Adobe Sign SMS messages

New Here ,
Sep 28, 2022 Sep 28, 2022

Copy link to clipboard

Copied

Hi, Have someone the same issues recieving Adobe Sign SMS messages on Belgium mobile telephone numbers:

Sending to +32475xxxxxx does not work (Belgium Telenet mobile phone number range) 

Sending to +3248xxxxxxx works belgium (Belgium Base/Telenet mobile phone number range)

Sending to +316xxxxxxxx works the netherlands Works fine.

 

But the Mobile Provider (in Case Telenet) see no sms messeges from your servers of adobe sign

 

The full range +32 475 xx xx xx does not work anymore after 02-05-2022

 

Thanks, Patrick

TOPICS
Adobe Sign forms , Self sign

Views

241

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 02, 2022 Oct 02, 2022

Copy link to clipboard

Copied

LATEST

Hi PatrickJacob,

 

Thank you for reaching out.

 

As mentioned above, you do not receive Adobe Sign SMS messages.

Would you mind elaborating on the workflow you are using?

Please let us know the Acrobat Sign service you are using. We have tried to check your account with the email address used to sign in here on the community page. We cannot locate any Acrobat Sign account using that email address.

 

If you are using any alternate email address, please share it with us in a private message. So we can check the account details and help you with the correct information.

You may initiate a private message using the envelope icon at the top right corner.

 

Let us know if you need any help.

 

NOTE: Please do not share the email here or on other social/ public platforms.

 

Thanks,

Meenakshi

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines