"Name" field of one user not shown when sent out

[maxk84341600]

Hi

I have been encountering an incredibly annoying problem that is greatly hindering my workflow.

I am creating a order-form that is first sent to me for signing and then to the customer for signing. Although I am adding the name for "Signer 2" it does not get shown when sent out. This only persists with this field.

[AadeshSingh · Accepted solution]

Hi maxk4993093

Please make sure you are assigning the fields correctly.

Double click on the field & check if it is assigned to the correct "Recipient".

Please refer to the below knowledge base documents for help:

Assign roles to form fields

Adding form fields | Tutorials

Create forms

Field types

Set field appearance

Sequential and Parallel sending workflows Adobe Sign

Regards,

Aadesh