" Signing not available for the current user", Error on community portal while clicking on sign.

[Meghana Sai]

I have created a community user and assigned the permission set Adobe Acrobat Sign Community User, Sent the agreement that needs to be signed to the user and that is reflected on the Portal but when I logged in as the same user and clicked on the Sign button next to the agreement, getting an error as " Signing not available for the current user".

[Meenakshi Negi]

Hi Meghana Sai,

Thank you for reaching out.

Could you please share the user's email address in the private message?

You may initiate the private message via the envelope icon on the community page's top right.

It would be helpful if you could share your steps to add the community user.

Thanks,

Meenakshi

[Jennifer5C86]

Hi, I am having this same issue and the  permission set for 'Sign Community User' is also set. 

Will you please post possible solutions to this error so others can benefit?

Thanks.