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" Signing not available for the current user", Error on community portal while clicking on sign.

New Here ,
Mar 26, 2023 Mar 26, 2023

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I have created a community user and assigned the permission set Adobe Acrobat Sign Community User, Sent the agreement that needs to be signed to the user and that is reflected on the Portal but when I logged in as the same user and clicked on the Sign button next to the agreement, getting an error as " Signing not available for the current user".

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Self sign

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Adobe Employee ,
Mar 31, 2023 Mar 31, 2023

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Hi Meghana Sai,

 

Thank you for reaching out.

 

Could you please share the user's email address in the private message?

You may initiate the private message via the envelope icon on the community page's top right.

It would be helpful if you could share your steps to add the community user.

 

Thanks,

Meenakshi

 

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