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"Sorry, Something Went Wrong" error message on a Mac

Community Beginner ,
Mar 05, 2024 Mar 05, 2024

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We can login in ok to account.adobe.com on a Mac but when we try and send a PDF for e-signing, we get this pretty unhelpful error messgae "Sorry, Something Went Wrong" 

 

We are OK ona Windows PC, but the person who sends out PDFs for e-signing works on a Mac

 

Help and solution appreciated !

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Adobe Employee ,
Mar 19, 2024 Mar 19, 2024

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Hi there

 

Hope you are doing well and sorry for the delay.

 

Please go through the steps shared in the help page https://adobe.ly/3TIKfzN and see if that works.

 

Let us know how it goes.

 

~Amal

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