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I am trying to create replacement workflows with the new Document Cloud UX for Adobe Sign, but I have found one area I still cannot access from the new UX.
“Waiting for Prefill” still requires it seems that you go back to the old Adobe Sign Manage page.
In the Document Cloud UX, I see the document that needs me to complete the prefill…

…and when I click on it, it opens – but it does not give me an option anywhere I can see to complete the prefill (even while it tells me it is waiting for that).

I also looked in the Document Cloud “Home,” expecting that it might be a “To Do” card as shown in Adobe's help article “New in Signatures”…

Nope! It appears as a “Recent” document, but there is no “To Do” card telling me to complete the refill…

It DOES appear under “For Signature” “Waiting for Me” as noted above, but the only way I can get back in to complete the prefill is through the former “Adobe Sign Manage” UX under “Waiting For Me to Prefill”…

So far, I believe I have been able to use the new UX (after the recent Adobe fixes) for pretty much everything but this one function. Other than this, Adobe has done a decent job back-filling the missing functionality -- though we couldn't effectively use our structured Adobe Sign workflows for almost a week after the update.
I’d appreciate if Adobe would address this, please. OR, am I just missing how to get to it? Thanks!
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