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Re: Unable to send for sign: issue with Id change

New Here ,
Mar 13, 2018 Mar 13, 2018

I am having issues with this too. What is the solution?

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correct answers 1 Correct answer

Adobe Employee , Mar 16, 2018 Mar 16, 2018

Hi Iveyg,

Sorry for the delay in response.

As you have changed the Adobe Sign account ID and not able to send the document, there is nothing can be done from your end.

In this case, you need to contact support.

I will be sending you the contact details in a private message.

Please check your inbox and refer the steps mentioned there.

Let us know if you need any help.

Regards,

Meenakshi

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Adobe Employee ,
Mar 16, 2018 Mar 16, 2018
LATEST

Hi Iveyg,

Sorry for the delay in response.

As you have changed the Adobe Sign account ID and not able to send the document, there is nothing can be done from your end.

In this case, you need to contact support.

I will be sending you the contact details in a private message.

Please check your inbox and refer the steps mentioned there.

Let us know if you need any help.

Regards,

Meenakshi

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines