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Recipient being asked to sin in to Adobe account

New Here ,
Feb 05, 2021 Feb 05, 2021

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I have a recipient being asked to sign into their Adobe account in order to sign a document. I have never encountered this before, all of my other recipients follow the link and go directly to the document for esign. Does anyone know why this is happening? The recipient does not have an adobe account. 

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How to sign

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