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Recipient has signed but the activity is not registered

New Here ,
Jan 28, 2021 Jan 28, 2021

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Hi there,

I have sent a document to be signed to two people. After the first person has filled it in, it will go to the next. The first has now signed (she sent me a screenshot of her signature and the date filled in) but the second person hasn't received anything. I can also see on the document status that it doesn't look as if the first person has signed. It only registers that she has viewed it. Any ideas what might be happening? Thanks.

 

 

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Adobe Sign forms

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New Here ,
Jan 30, 2021 Jan 30, 2021

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I have the same problem. Please can adobe look into it and post an update?

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