Remaining transaction limit from Adobe Sign

[Khmyro]

Hi All, 

We used VIP Enterprise for Adobe Sign, and we still have remaining transaction limit before of 2,500 before it expires. Can the remaining transaction limit from Adobe Sign be accumulated during renewal? 

[mariahweyne]

No, the transactions are not rolled over to the next renewal period.

[Meenakshi Negi · Accepted solution]

Hi Aisyah24809931urf4,

Thank you for reaching out.

Adding to the information shared by Mariahweyne.

As Mariahweyne mentioned, the transaction limit number does not roll over. It is the maximum transaction limit set for an account on a per-year/ user license basis. Once the account is renewed, it will be renewed according to the assigned limit.

For more information, refer to the following help document:

- https://adobe.ly/3WQSNpG 

- https://adobe.ly/3LZbcdv

Hope the information helps.

Thanks,

Meenakshi

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

[Khmyro]

Hi @mariahweyne , 

Thank you for your information, it has answer my question.