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Remove users from account

New Here ,
Nov 16, 2017 Nov 16, 2017

how can I remove old accounts from e sign

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Adobe Employee ,
Nov 20, 2017 Nov 20, 2017

Hi Llewellynp,

Sorry for the delay in response.

If you are referring to remove the users from the Adobe Sign account, it can be done only if you have the admin access to the account.

Please refer the steps provided in this help document how-to-remove-a-user-from-my-Adobe-Sign-account to remove the users from the account.

Check if this is what you looking for.

Let us know if you are referring to something else.

Regards,

Meenakshi

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New Here ,
Nov 21, 2017 Nov 21, 2017

Hi

I need to physically remove the entire account, we had a person leave and now someone has joined with the same name but in a different department and I need to set him up a fresh account.

Regards

Llewellyn

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Adobe Employee ,
Nov 22, 2017 Nov 22, 2017
LATEST

Hi Llewellyn,

As it is an enterprise account and you need to remove the account of the user, I would suggest you to directly contact support.

I have sent you a private message with the contact details.

Please check your inbox.

Let us know if you need any help.

Regards,

Meenakshi

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