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Replace participant error

New Here ,
Aug 06, 2024 Aug 06, 2024

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Hello,
I have a AdobeSign intergrations for eSign.


I am using your replace participant feature and I am receiving the below error. Can you please let me know which settings I have to switch off to prevent it. 

 

"Participant SecurityOptions cannot be modified."

 

 

TOPICS
Configure accounts , Manage security and compliance

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New Here ,
Aug 12, 2024 Aug 12, 2024

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Hello,

 

Can anyone help with this ticket?

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Adobe Employee ,
Sep 06, 2024 Sep 06, 2024

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Hi tai25857813rad1,

 

Thank you for reaching out.

 

Could you please let us know how you are trying to replace the recipient? It would be helpful if you could share a screen recording of the steps you take.

Please confirm whether you use the Acrobat Sign Developer or the Acrobat Sign Entperise service. 

 

In the meantime, please refer to the information in the following help document: https://adobe.ly/3MyJh4r. Check if that helps.

 

Thanks,

Meenakshi

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