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Report error: There were no Agreements selected by your report criteria.

New Here ,
Nov 14, 2022 Nov 14, 2022

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I am getting the following error when trying to generate a report:

 

There were no Agreements selected by your report criteria.

 

There is no "Agreements" section on the report form so I'm not sure where the select the agreements.  I'm filtering by Group.  If the "Default Group" is selected it generates a report without errors.  If I select another group as the criteria I get the error message.

 

Thanks in advance for any assistance.

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User interface issues

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Adobe Employee ,
Nov 29, 2022 Nov 29, 2022

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Hi Osamu25037568l1f9,

 

Thank you for reaching out, and sorry about the delay in response.

 

Please check if the criteria you selected fit the other group. It seems to be weird behavior, though. Would you mind sharing the criteria you have set for another group in your Acrobat Sign account?

You may also reach out to the Acrobat Enterprise support team to get this checked. Use the steps suggested in the following help page: https://helpx.adobe.com/sign/using/adobesign-support-resources.html.

 

Thanks,

Meenakshi

 

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